Shipping & Returns
We know you can’t wait to receive your order from us
We aim to ship as early as possible (usually the next working day) across Mainland UK.
Shipping options :
**Delivery is FREE if total order value is over £50
Please contact us if you have any questions.
Returns & Exchanges
Please keep in mind that all of our products are handmade and bespoke. Due to this factor, each product is unique and will have small irregularities. This in general adds to the charm of our products.
All of our products are closely quality checked to ensure you get elegant, beautiful products every time...We want you to be satisfied with your purchase from Serene Roots.
In the unlikely event that you feel that you have received a defective or damaged product, please contact us at email@example.com and provide :
If you feel that the product does not fit properly, you can exchange it for another size from the same range if available, returns are required within within 15 days of delivery. The product must be in new condition and packaged appropriately for return.
Please contact us at firstname.lastname@example.org and provide :